Welcome to hotspotclub.eu. At Hotspot Club, we’re all about good style, great experiences, and keeping your personal data completely secure. We believe privacy policies don’t have to be boring or confusing—so here is the lowdown on how we collect, use, and protect your info under EU data protection laws (GDPR – Regulation EU 2016/679 and applicable local regulations).
1. Data Controller
The crew responsible for handling your personal data on hotspotclub.eu is:
Contact Email: office@hotspotclub.eu
Contact Phone: +359878131810
2. Purpose of Data Processing
To hook you up with the best drops, seamless checkouts, and a smooth online experience, we process your personal data to:
- Manage and respond to your support requests, chats, or inquiry forms.
- Send you commercial communications, newsletters, and VIP perks (only when you give us the green light).
- Manage your orders, payments, dispatches, and returns smoothly.
- Improve site security, block bots, and analyze traffic to keep the shop running fast and tailored for you.
3. Legal Basis for Processing
| What We’re Doing | The Legal Hook (GDPR) |
|---|---|
| Processing orders, payments, and shipping packages | Performance of a Contract (Art. 6(1)(b)) |
| Sending newsletters, special updates, and marketing communications | Consent (Art. 6(1)(a)) |
| Managing inquiries sent via our contact forms or customer support | Consent / Pre-contractual measures |
| Improving site performance, security, and user experience | Legitimate Interest (Art. 6(1)(f)) |
4. Data Retention
We hang onto your personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legally required retention periods (such as tax and commercial requirements). When your data is no longer needed, it will be securely erased or anonymized.
5. Sharing Data with Third Parties
We do not sell or trade your personal data. We only share details with trusted third-party service providers essential for running the club behind the scenes (under strict data processing agreements):
- Logistics & Delivery: Courier partners to dispatch and deliver your packages straight to your doorstep.
- Payments: Secure payment gateways and platforms for smooth authorization.
- Infrastructure & Tech: Hosting providers, technical maintenance, and analytics tools.
- Legal Obligations: Public authorities or legal entities when required by law.
6. Your Rights
As part of the EU crew, you’ve got full control over your data. You can exercise the following rights at any time:
- Access: Request a breakdown of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete information.
- Deletion (“Right to be Forgotten”): Request the removal of your personal records where legal obligations permit.
- Objection & Restriction: Object to or restrict how we process your data (including opting out of marketing).
- Portability: Receive a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, send us an email at privacy@hotspotclub.eu along with a copy of your ID or official proof of identification. You also have the right to lodge a complaint with your local Data Protection Authority if needed.
7. Data Security
We have implemented robust technical and organizational security measures to protect your personal details against unauthorized access, loss, alteration, or misuse. Your checkout and browsing experience are fully encrypted.
8. Minors
We do not intentionally collect or request personal data from individuals under 14 years old. If you are under 14, please do not submit any personal information without permission and supervision from your parents or legal guardians.
9. Changes to This Policy
Hotspot Club reserves the right to update or modify this Privacy Policy as needed to reflect changes in legal requirements or our operational practices. We recommend checking back periodically to stay updated.